Privacy Policy
Effective Date: September 1, 2025
Company: E2 Solutions
Location: Calgary, Alberta, Canada
Website: e-2solutions.com
E2 Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA).
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information only when necessary to provide our electrical and solar installation services, communicate with clients, and meet legal or regulatory obligations.
Information we may collect includes:
- Full name
- Contact information (address, phone number, email)
- Project-related details (property type, electrical systems, solar requirements)
- Payment and billing information
- Communication records
- Website usage data (IP address, browser type, pages visited – see “Cookies” below)
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services
- To respond to inquiries, provide estimates, and schedule service visits
- To process payments and issue invoices
- To comply with legal, regulatory, or warranty requirements
- To improve our services and website
- To send relevant updates or service-related communications
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your personal information with third parties only when necessary to provide our services or as required by law.
Examples include:
- Licensed subcontractors working on your project
- Permit and inspection authorities (e.g., City of Calgary)
- Product manufacturers for warranty registration
- Payment processors or accounting service providers
- Legal or regulatory bodies, if required
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, misuse, unauthorized access, or disclosure.
Measures include:
- Secure file storage and restricted access
- Encrypted communication where applicable
- Secure disposal of personal information when no longer needed
5. Data Retention
We retain personal information only as long as necessary for business or legal purposes, including:
- Completing services or projects
- Fulfilling warranties or service agreements
- Meeting financial or regulatory requirements
Once no longer needed, information is securely deleted or destroyed.
6. Your Rights
Under Alberta’s PIPA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Withdraw consent for non-essential uses of your information (e.g., marketing)
- File a complaint with the Office of the Information and Privacy Commissioner of Alberta (OIPC) if your privacy rights have been violated
To exercise your rights, please contact us at the information below.
7. Cookies & Website Usage
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
Cookies may collect:
- IP address
- Browser type
- Pages visited
- Time spent on site
You can disable cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., product manufacturers). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
9. Children’s Privacy
Our services are intended for adults and business owners. We do not knowingly collect personal information from minors under 18. If we learn we have unintentionally collected such information, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website with the “Effective Date” listed above.
Continued use of our services after changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
E2 Solutions
Calgary, Alberta, Canada
Phone: (587) 318-6602
Email: [email protected]
Website: e-2solutions.com